08-12-2019
12:52
- last edited on
09-08-2020
13:47
by
MatthewFitbit
08-12-2019
12:52
- last edited on
09-08-2020
13:47
by
MatthewFitbit
I’ve had my Fitbit charge 2 for about 4 years and I use it all the time and never had a problem before!
About a week ago my Fitbit stopped syncing, and I noticed it was disconnected from Bluetooth so I tried to connect it and it wouldn’t work again, I tried “forget device” on my phone and now my Bluetooth can’t find the Fitbit at all.
Any idea what I can try to fix this problem???
Moderator edit: updated subject for clarity
08-13-2019
08:34
- last edited on
06-24-2025
05:56
by
MarreFitbit
08-13-2019
08:34
- last edited on
06-24-2025
05:56
by
MarreFitbit
@Michelle1992, welcome to the Fitbit Community! I hope you're doing well!
Let me help you with your Charge 2 not syncing. Which phone are you using? Is it compatible? Please try the following:
Let me know how it goes.
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