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Fitbit Charge 2 won't sync with IPhone X. Tried all the possibilities, without success. Need help.

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‎01-04-2019 10:37 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

‎01-04-2019 10:37 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

Fitbit Charge 2 won't sync with IPhone X. Tried all the possibilities I found on the internet, but without success. Need help.

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5 REPLIES 5

‎01-04-2019 11:33

‎01-04-2019 11:33

I'm having the same issue.

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‎01-04-2019 13:33

In response to Wildwoman86

‎01-04-2019 13:33

I have the same problem with a motorola G5s. I even tried deleting the device from my app and reconnecting but he doesn't want to connect even though he finds my device. I am desperate, send help pls

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‎01-06-2019 03:56

In response to Wildwoman86

‎01-06-2019 03:56

Hi Wildwoman, I solved the problem by reconnecting the Charger2 to my "old" telephone.  Then I went to the Appstore to find the Fitbitapp for my new telephone. Than I removed the account on my old telephone and connected the charge2 to my new telephone. My problem is solved. Maybe this information helps to solve your problem to. Wish you success!

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‎01-06-2019 03:57

In response to Jus10

‎01-06-2019 03:57

Hi, I solved the problem by reconnecting the Charger2 to my "old" telephone.  Then I went to the Appstore to find the Fitbitapp for my new telephone. Than I removed the account on my old telephone and connected the charge2 to my new telephone. My problem is solved. Maybe this information helps to solve your problem to. Wish you success!

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‎01-07-2019 07:38

In response to Theertje

‎01-07-2019 07:38

I will definitely try this. Thank you for the information.


Kimberly R. Lopez
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