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Fitbit Charge 3 STILL has blank screen

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‎05-25-2020 04:25 - last edited on ‎09-16-2020 19:47 by

‎05-25-2020 04:25 - last edited on ‎09-16-2020 19:47 by

Hi - my fitbit charge 3 screen went blank. It stills syncs, and vibrates but does not do anything on the screen. I have trawled the forums and spoken to fitbit so I have ALREADY tried the reboot options etc etc... multiple times,  but I still have a blank screen. Can anyone help? Thanks in advance

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‎05-25-2020 04:39

‎05-25-2020 04:39

For me the sync doesn't work and hasn't worked since Sept 2019. Fitbit app shows the device is fully charged but it doesn't change the clock face when I attempted to do so and the reset doesn't do anything either. I am really amazed that after so many customer's had the same issue that they did not issue a recall. Other industries have recalls for safety sake but here they should do it for customer satisfaction sake.

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