help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Charge 3 screen faded

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-26-2021 02:05 - last edited on ‎07-26-2021 04:00 by Fitbit Moderator

‎07-26-2021 02:05 - last edited on ‎07-26-2021 04:00 by Fitbit Moderator

I bought my fitbit charge 3 in April 2020 from Argos. 

It started getting lines across the screen early this year but now its almost unreadable. Its fully charged and I have re-started the device several times. 

Any help with this?

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-26-2021 04:02 - last edited on ‎03-24-2025 10:37 by Fitbit Moderator

‎07-26-2021 04:02 - last edited on ‎03-24-2025 10:37 by Fitbit Moderator

Hello @Pearson1998. Welcome to the community forums! 

Thank you for the detailed information and for the troubleshooting steps you've tried prior to posting. It seems that you have followed the recommended tips from this thread and since the issue has persisted, my best recommendation is that you please reach out to our Support Team for further assistance. 

Note that you can contact them through the link provided in the thread or you can click here to get connected. Also, take into consideration that you can contact them through chat or over the phone, but phone wait times are longer than normal, so I recommend initiating a chat. 

Also, please make sure to provide a brief explanation of the inconvenience and mention the troubleshooting steps you've followed, this way they can assist you from there.

See you around. 

Wilson M. | Community Moderator, Fitbit.
Best Answer
0 Votes