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Fitbit Charge 3 won’t hold charge

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‎05-29-2021 06:48 - last edited on ‎05-29-2021 07:11 by Fitbit Moderator

‎05-29-2021 06:48 - last edited on ‎05-29-2021 07:11 by Fitbit Moderator

I’ve had my Fitbit less than a year, and now it won’t hold charge. I’ll charge it to 100%, unplug it, and it will go right down to 0 and turn off within seconds. What would you recommend I do? 

 

 

 

Moderator edit: format

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‎05-29-2021 07:16

‎05-29-2021 07:16

Hello @FeeG123. Welcome to the community forums!

 

Thank you for the detailed information and for the steps you've followed. At this time, I'd recommend contacting our Support Team for further assistance. Note that you can contact them through chat or over the phone and you can click here to get connected. 

 

Make sure to explain the inconvenience and mention the steps you've followed, this way they can assist you from there. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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