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Fitbit Charge 3 won't turn on

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‎06-10-2021 12:15

‎06-10-2021 12:15

Hi. I have a Fitbit Charge 3. Yesterday it started vibrating for a long period of time, in was a different vibration from the normal notification vibration,  then it just shut off. Now it doesn't do anything.  No screen, no vibration,  no rate checker light or anything. I tried doing the 12 second hold on the charger, and unplugging it then plugging it back in, I also tried the 8 second, and the few fast button pushes but still nothing. 

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‎06-10-2021 16:46

‎06-10-2021 16:46

Welcome to the Fitbit Community, @Jenhernandez.

 

Thank you for the information provided and for trying to resolve the issue with your Fitbit Charge 3.

 

If you have followed these troubleshooting steps without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Please let us know if you have any questions.

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