help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Charge 4 won't Bluetooth pair

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-02-2022 15:55 - last edited on ‎12-14-2022 15:58 by Fitbit Moderator

‎01-02-2022 15:55 - last edited on ‎12-14-2022 15:58 by Fitbit Moderator

I've had no problems pairing my Charge 4 with other phones. I just purchased a Pixel 6 android phone but can't get it to pair with my fitbit 4. Does anyone have any suggestions?

 

 

Moderator edit: format. 

Best Answer
Labels:
25 REPLIES 25

‎12-12-2022 14:03

In response to SunsetRunner

‎12-12-2022 14:03

Although I think Samsung should sort it out as it was because of their update.!! I've had another Samsung update tonight but still no joy in syncing my fitbit 😞

Best Answer
0 Votes

‎12-12-2022 14:06

In response to MW19

‎12-12-2022 14:06

My wife's Garmin is working just fine on a Z-Flip 3 running Android 13. So,
I'm going to go with Fitbit being at fault here.

Oh well. Mine's in the landfill now and I'll have my Garmin by mid-week.
Good riddance.
Best Answer

‎12-18-2022 04:57

In response to MW19

‎12-18-2022 04:57

Same as mine (charge 4 doesn't sync after z flip3 software update)

Best Answer
0 Votes

‎12-20-2022 19:54

In response to JuanFitbit

‎12-20-2022 19:54

I have tried this and still no sync   Is there an update coming out soon?    

Best Answer

‎07-13-2023 14:05

In response to JuanFitbit

‎07-13-2023 14:05

tried the instructions above but couldn't pair my charge4 with my new Samsung A34 (couldn't see a clear data option on menus)

Best Answer
0 Votes

‎07-13-2023 14:40

In response to jcanty

‎07-13-2023 14:40

after doing the steps about 20 times, it finally paired!!

Best Answer