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Fitbit Charge HR battery lasting less than a day

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‎01-23-2019 21:59 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

‎01-23-2019 21:59 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

 I got my charge HR about a week ago, and the battery is marketed to last for five days, but when i fully charge it, it dies within a day. I have always connect disabled as well as quick view thing, i contacted customer support, but the dude acted like he couldnt help me

 

Moderator edit: updated title for clarity

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‎01-24-2019 09:17 - last edited on ‎02-07-2025 10:39 by Fitbit Moderator

‎01-24-2019 09:17 - last edited on ‎02-07-2025 10:39 by Fitbit Moderator

Hi there @Noah.L, welcome to the Fitbit Community Forums! 🙂

I'm very sorry to hear that you're having problems getting your Charge HR battery to last as it should. Thanks for getting in touch with our Support Team.

I've gone ahead and escalated your case to our Support Team for them to help you out with this. Please, keep an eye on your inbox for more instructions and if you need anything else, let me know!

Ferdin | Community Moderator, Fitbit

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