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Fitbit Charge HR stucks at firmware update

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‎02-01-2020 22:58 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

‎02-01-2020 22:58 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

I was trying to update firmware of my Fitbit Charge HR and unpaired it mistakenly now it's stuck on update screen 

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‎02-14-2020 22:24

‎02-14-2020 22:24

It has been a at least a year since the Change HR has had an update. 

Your only option now is to setup the tracker as if it was recently purchased. You'll be able to then update. 

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