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Fitbit Charge Won't turn on

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‎01-25-2019 17:14 - last edited on ‎12-14-2022 08:55 by Fitbit Moderator

‎01-25-2019 17:14 - last edited on ‎12-14-2022 08:55 by Fitbit Moderator

My fit bitcwont turn on and battery shows it's completely charged 

 

 

Moderator edit: updated subject for clarity. 

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‎01-25-2019 21:29

‎01-25-2019 21:29

Welcome to the forums!

 

Did you set it up?

To download software or App
https://www.fitbit.com/start

 

To set it up
http://help.fitbit.com/articles/en_US/Help_article/1873

 

If you have trouble see this Article on Why cant I set up my Fitbit?
http://help.fitbit.com/articles/en_US/Help_article/1872/?q=not+setup&l=en_US&fs=Search&pn=1

 

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

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3 REPLIES 3

‎01-25-2019 21:29

‎01-25-2019 21:29

Welcome to the forums!

 

Did you set it up?

To download software or App
https://www.fitbit.com/start

 

To set it up
http://help.fitbit.com/articles/en_US/Help_article/1873

 

If you have trouble see this Article on Why cant I set up my Fitbit?
http://help.fitbit.com/articles/en_US/Help_article/1872/?q=not+setup&l=en_US&fs=Search&pn=1

 

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎12-13-2022 00:38

‎12-13-2022 00:38

Plug your charging cable into your computer. Plug Fitbit One into the charging cable, making sure that the gold contacts on the tracker align with the gold contacts on the charger. Hold the button on your tracker for 12 seconds. Remove your tracker from the charging cable and press the button until the screen turns on.

 

Regards,

Will

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‎12-13-2022 17:28

In response to willjoe

‎12-13-2022 17:28

@willjoe the original post was in January 2019. Replying to old threads can often be confusing.

Stepping in the U.S.A. since September 2013. Android 14

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