Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Charge stopped working after update

Replies are disabled for this topic. Start a new one or visit our Help Center.

I had the same problems as everyone else with the update - it froze and wouldn’t do anything. The help line were worse than useless, but my husband managed to fix it with help from people on this forum. It worked fine yesterday, but today it hasn’t registered anything. The time is accurate but everything else says zero. I tried to sync it just to see what happened. Although my Bluetooth was on and said it was connected to my Charge the App said it wouldn’t sync because my Bluetooth was off

Has anyone experienced anything similar and managed to fix it?  It was working perfectly until the update. I must have walked at least 3 miles today but it’s still on zero

Best Answer
21 REPLIES 21

It doesn’t matter anymore. Switched over to my trusty apple products. I’m back on track thanks to my 🍎 watch!!

bye Fitbit 

Best Answer
I’m thinking the same. Loyalty works both ways...

Teri Hale
Best Answer
0 Votes