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Fitbit Pay Japan banks

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When will fitbit pay be available for Japanese bank cards?

(Please don't tell me I can use outside banks while in Japan. I know)

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Hello there @WilliamAR, thanks for stopping by! Thanks for letting us know that you are aware of the use of your Charge 3 (Fitbit Pay) with outside banks while in Japan. 

At the moment, we don't have any updates about when Fitbit Pay will be available for Japanese bank cards. To check if your card works with Fitbit Pay, see the Supported Banks and Transit List.

For anything else you would like to see implemented in the future, consider visiting our Feature Suggestions board. This is a space where Community users can post features, ideas, and suggestions that they'd like to see in future Fitbit products, accessories, and software and top-voted suggestions get relayed to our product team for review. 

Let me know if you have any question present. 

Maria | Community Moderator, Fitbit


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I too bought the NFC version of Charge 3 thinking that Fitbit Pay would be able to break into the Japanese Market.....very disappointing....




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Hi there @T1BlueNoser, thanks for stopping by. I totally understand how you feel. We appreciate your feedback about Fitbit Pay availability in Japan. 

Fitbit has been designed to provide motivation and help you to reach your daily goals to success. Please know that we provide feedback to our team based on community posts and we are always working on improving our devices and overall environment based on that feedback.

As mentioned, we don't have any updates about when Fitbit Pay will be available for Japanese bank cards. To check if your card works with Fitbit Pay, see the Supported Banks and Transit List.

Let me know if there's anything else I may do to assist you with. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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We can now use Sony Bank with Fitbit Pay inside Japan.  It would have been good if someone from Fitbit contacted those of us who posted about it in this community to let us know.  It could have been as easy as posting here.   


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Already out of the Fitbit game, but Im sure someone will find this post useful for them.

I thank you in their name.

You are a way better customer manager than FitBit.

Best of luck in your masochist journey BlueNose

-hat tip-

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Too bad it's already 2021 and I still don't know when I can use my Shinsei or Japan Post Bank with Fitbit Pay.

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