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Fitbit account showing the incorrect weekly caloric burn average

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I have been using my Fitbit for almost four years and quite like it. However, one thing really bothers me and that is its math. One simple example: Last night I checked my average calorie burn for the last month. Fitbit showed I have burned an average of 3002 calories a day between last night and June 20. I went back over my daily calorie burns and found that the LOWEST daily calorie burn (according to Fitbit) between now and June 20 was 3008 calories. Clearly, the average Fitbit is reporting to me is wrong.  If I can't trust it to do a simple average, how can I trust more complicated algorithms?

 

Zirc

 

 

Moderator Edit: Clarified subject

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@Zirc Thanks for being part of our Community!

Let me know how it goes with your incorrect caloric burn average. Could you share a screenshot of what you are seeing on your account? You can try logging out from the app, restart your phone and log back in.

I look forward to your reply.

Alvaro | Community Moderator

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Alvaro, Please forgive me for taking so long to get back to you. Actually, I need five screenshots. Essentially, I click on one month, three month, or one year calorie burn links, and I get daily average numbers that just don't compute.  On the screenshots I hope I am inserting with this message, I am told that my "1 month" Daily Average is 3,023 calories and that I have burned 90,682 total calories.  However, when I count back to Jun 23rd from "today" (which was the 20th of July) I get 28 days, which works out to around 3,238 calories a day. If I divide by 30, I will get around 3,023, but if I am to go by the the summary tells me there are only 28 days. In short, the math is off.  Screenshot_20200720-221224_Fitbit.jpg

 

Screenshot_20200720-221305_Fitbit.jpg

 

Screenshot_20200720-221318_Fitbit.jpg

 

Screenshot_20200720-221327_Fitbit.jpg

 

Screenshot_20200720-221335_Fitbit.jpg

 

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