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Fitbit app not showing my data anymore

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‎02-07-2023 11:16 - last edited on ‎02-11-2023 05:07 by Fitbit Moderator

‎02-07-2023 11:16 - last edited on ‎02-11-2023 05:07 by Fitbit Moderator

This morning, my Fitbit app (iPhone) lost all "goals" except for calories, which is now the main goal. Down below, there are only the sections for days of exercise and "log some water." I checked under my account and "Charge 2" and "Customize Display," and all of the other things (steps, heart rate, distance, floors, active minutes) are checked. I have tried unchecking and rechecking, but it makes no difference. Any suggestions for how to fix this?

 

Moderator Edit: Clarified subject

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‎02-11-2023 05:07 - edited ‎08-21-2023 05:38

‎02-11-2023 05:07 - edited ‎08-21-2023 05:38

Hi there, @r2anderson. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Fitbit app before reaching out. 

Please note the disruption with the Fitbit.com site and Fitbit services has been resolved. You should now be able to log into your account, sync and check your information.

Maria | Community Moderator, Fitbit


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