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Fitbit app not showing sleep, steps, and heart rate on iOS app.

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My iPhone's Fitbit dashboard has stopped showing sleep, steps, and heart rate. Instead is only displaying calories burned. 

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14 REPLIES 14

same on Android in the last hour.

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I have the same problem with Android

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I’m having the same issues! Except nothing is displaying, not even my steps! Very frustrating 

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Same on my iPhone app. Must be an issue on their end. Sure it will be updated soon 

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Mine is doing the same.

Sent from my iPhone
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Mine too. I thought it was the new version of the app

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I have a FITBIT Charge 3 and has the same issue. App isn’t showing steps and sleep and is showing only calories. Looks like this got to do with some update installed automatically. I can still see my tracker listed and is syncing perfectly fine. They need to send new update to fix this

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Omg me too I thought I was going crazy!

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Mine is back to normal now

Sent from my iPhone
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Read on another thread : go to settings , Bluetooth and forget the device , upon re linking the charge 3 most seems to be fixed 

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I have the same problem, woke up this morning and Fitbit working but the App is not showing any information!!!

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Mine started after charging charge 3 tonight , took advice from others and
in Bluetooth I forgot device then re paired it .. it kinda fixed it but
just kinda .. not 100% yet .. this last update must have messed all sorts
of stuff up
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Mine is working fine now! 

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Working fine now 👍

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