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Fitbit app won't show my heart rate readings

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‎01-22-2019 15:29 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎01-22-2019 15:29 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

The app on my phone suddenly won't graph heart rate. It will only say no measurements. It used to show how much time has been in peak, cardio, and fat burning zone. I've tried updating the app and re downloading. I'll wear the tracker and exercise but unless it recognizes an activity there's no place to look back and my heart rate zones and times. 

 

 

Moderator edit: Subject for clarity 

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‎01-22-2019 17:44

‎01-22-2019 17:44

I've had this problem for weeks and just like that because I posted here it's up and working. 

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‎01-22-2019 17:44

‎01-22-2019 17:44

I've had this problem for weeks and just like that because I posted here it's up and working. 

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‎01-23-2019 11:22

In response to Robyn.Kuck

‎01-23-2019 11:22

Hey @Robyn.Kuck, welcome to the Community! So, can you see your heart rate data now? Is it working fine? Let me know. 

 

I'll be around! 

Heydy | Community Moderator, Fitbit
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