06-12-2018
20:23
- last edited on
09-08-2020
18:54
by
MatthewFitbit
06-12-2018
20:23
- last edited on
09-08-2020
18:54
by
MatthewFitbit
My Fitbit band continues to break off from the tracker. Can I get a free replacement band?
06-12-2018 22:34
06-12-2018 22:34
Contact Fitbit they sent me replacement within 7 days. Unfortunately replacement has developed same fault. Regards DL
06-12-2018 22:35
06-12-2018 22:35
@LucyFash wrote:My Fitbit band continues to break off from the tracker. Can I get a free replacement band?
Contact Fitbit they sent me replacement within 7 days. Unfortunately replacement has developed same fault. Regards DL
03-26-2019 13:59
03-26-2019 13:59
Hi DL,
Same issue - Fitbit replaced the bands and within a week the new bands were popping off. My concerns are that I will loose the entire Fitbit tracker when unaware it's fallen off my wrist - I mean, most of us who wear a Fitbit are active, thus the reason for our owning one. I run 5 miles a day amongst other activities.
The other frustration is that it falls off when I'm sleeping so that I loose that night's data.
This doesn't seem like rocket science to address and researching other posts, it's been an ongoing problem for the past 3 years.