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Fitbit charge 2 charged to 100% then immediately drains in few minutes

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‎08-13-2019 05:38 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

‎08-13-2019 05:38 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

I wore my charge 2 to the sea. I took it off before getting in to the water, but I guess it did get wash with salt water before I took it off.

 

After that, i notice the watch is off, i charged it assuming its out of battery, if become charged to 100%, then immediately within 2-3 minutes its of again. When i put it on charger, it starts charging again from 0 . Then when it reached 100, same thing happened. How can I fix this?

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‎08-14-2019 11:33 - last edited on ‎01-29-2025 08:24 by Fitbit Moderator

‎08-14-2019 11:33 - last edited on ‎01-29-2025 08:24 by Fitbit Moderator

@Razik, welcome! Thanks for being part of our Community! 

Let me help you with your Charge 2 losing its charge rapidly. Try cleaning the contacts using cotton with rubbing alcohol then charge it by plugging it for a couple of hours directly to your computer's usb port (try different ports) or use an UL listed usb wall adapter. After this, restart your device and see how it behaves. You can also find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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