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Fitbit charge 3 has horizontal lines across the screen

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‎11-13-2020 13:13

‎11-13-2020 13:13

My fitbit charge 3 has horizontal lines across the screen. Few weeks ago was two lines and today I have notices the third one. It make me a little bit worry. I have tries to change the clock face or restart it several times, but lo luck. Please help. Do I need to bring it back, where I have bought it from?

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‎11-13-2020 13:16

‎11-13-2020 13:16

My fitbit charge 3 has horizontal lines across the screen. Few weeks ago was two lines and today I have noticed he third one. It make me a little bit worry. I have tried to change the clock face or restart it several times, but no luck. Please help. Do I need to bring it back, where I have bought it from?

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‎11-13-2020 13:18

In response to Krysste

‎11-13-2020 13:18

Hi @Krysste  the fastest way is to take it back to the place where you bought it. You'd have to check with them on their return or exchange policy. Aftr that, you'd need customer support at Fitbit who would work with you to get this resolved.

Stepping in the U.S.A. since September 2013. Android 14

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