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Fitbit charge 3 won’t track runs routes

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‎10-05-2020 12:28 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

‎10-05-2020 12:28 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

I’ve tried everything everyone suggests in here but my charge 3 just won’t track my run routes. I’ve restarted many of times and checked gps is on. Previously when I tracked a run within seconds it would vibrate saying it connected to gps now it just flashes & won’t do it. Can anyone help? 

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