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Fitbit has merged my last 2 weeks data!

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‎02-16-2019 14:03 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎02-16-2019 14:03 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

Since I synced after my walk earlier Fitbit has somehow managed to merge my last 2 weeks of data!

 

Is there a way to fix this? I've tried restarting my Fitbit, removing the app and resyncing multiple times but it appears to be stuck and the data is lost. 

 

There is also a weird issue (it may be my phone related) that the walk I did on Strava is showing 346 hours (which is 14 days)

 

Does anybody know of a way to fix this?

 

 

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1 REPLY 1

‎02-17-2019 07:27

‎02-17-2019 07:27

@MichaelRob92 Welcome! It's great to see you around! Sorry to hear about your data being merged. Could you share a screenshot of this? Where are you are viewing this data (iOS or Android)? Have you tried removing this incorrect activity from Strava?

 

I look forward to your reply!

Alvaro | Community Moderator

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