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Fitbit not recognising discovery vitality as a 3rd party app

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‎07-26-2019 04:27 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

‎07-26-2019 04:27 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

My fitbit charge 2 is linked to my discovery vitality app, however it is not syncing with the app.  When i look at the 3rd party managed apps - discovery vitality is not there?  How do i link the discovery vitality app as a 3rd party app so that my charge 2 can talk to the app and sync my workouts?  Please help???

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‎07-28-2019 09:46 - last edited on ‎03-21-2025 08:52 by Fitbit Moderator

‎07-28-2019 09:46 - last edited on ‎03-21-2025 08:52 by Fitbit Moderator

@darylp, it's great to see that you've visited the Fitbit Community! Sorry for the delay in my reply.

Let me help you with your Vitality app. There are many apps that don't show on the website as the third party company can develop using the tools Fitbit provides. You can refresh the link between the apps by revoking the access from Fitbit's website and doing the same from the other app. After this relink them following the developers instructions.

Let me know how it goes.

 

Alvaro | Community Moderator

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