Fitbit recorded activity not showing in app

[Anirudthiru]

When I walk or record any activity, it records on the device, but after syncing, it doesn't show the recorded activity on the app in exercise section. It updates steps, calories, active minutes, etc. but does not show the activity directly. ( On Charge 2 ). 

[PallaviP]

I’ve been having the same issue all week. I have tried restarting the device, force quitting and deleting the app, and turning my phone off and on several times now and nothing has been working.

[LALHB · Accepted solution]

Same here on my Charge 5.

Saw this thread, hopefully the fixed described by RiekoC will fix this:

Activity not being recorded in app

[Anirudthiru]

It has been fixed now. I can see my activities. 

[PallaviP]

Still not working for me. Did you have to reset the device or take any extra steps?

[LALHB]

Hello PallaviP,

I did not doing anything extra as it just started to track my activities…there was not even an app update that I did.

Good luck!