Fitbit weekly report incorrect; did not add steps from Wednesday to Sunday

[76walk]

My fitbit weekly report is incorrect.  It did not add steps and kms from May 11-15?  The steps and kms are recorded on my phone so why did it not add them to the weekly report?

[JuanFitbit]

@76walk , A warm welcome to the Community! Thank you for your message. 

When did you sync the steps missing on the weekly report? 

If you synced your Charge 4 a few hours before the Weekly report was created, those steps might not be included in the report. 

Please make sure to sync your tracker at least 1-2 a day. 

See you around. 

[76walk]

I symc my Fitbit every day at least 2-3 times a day. So it should have picked up the misding steps.

[Jbarron91]

Mine is not adding all my steps together in The work week  Hustle. Right now the total is showing what I actually have is about 3000 short. I also sYnc mine several times per day

[Jbarron91]

**work week hustle

[JuanFitbit]

@Jbarron91 Nice to see you here. Glad that you joined the conversation and thank you for your details. 

@76walk , Nice to see you back and than you for your confirmation. 

Our team is aware of the situations and working on a solution for them.

I'll be more than glad to inform you should I receive further information. 

Please let me know if the situation occurs again in the next report. 

See you around. 

[76walk]

My weekly report again did not pick up one day’s result.  It showed no results for Friday , June 23, when I did 5,184 steps.  I sync my Charge 4 several times a day.  I’m recovering from injury and have been tracking my day to day progress.  So this is disappointing.