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Fitbit will not pair with my phone

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I have been unable to pair my Fitbit with my phone for the past 2 weeks or so. In the odd occasion when it finally does connect, it tends to disconnect within minutes or the time on my clock eventually falls behind. My battery is also not holding a charge. Very unhappy costomer at the moment! 

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You may not have a compatible phone. Check here

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Where did you get your tracker from?

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