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Fitbit won’t pair/sync with iPhone but it syncs with iPad

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‎04-09-2019 16:20 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

‎04-09-2019 16:20 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

This just happened.   My Charge 2 is about 2 yrs old, works fine and IPad2 is about 6 mons old.

I reinstalled Fitbit app, turned Bluetooth off/on and turned iPhone off:on and my iOS is up to date.  Reading about this happening to others...so frustrating b:c I’ve have lost sleep records.

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5 REPLIES 5

‎04-09-2019 17:05

‎04-09-2019 17:05

Have you tried disconnecting the bluetooth link between and iPad?

 

Are you sure you really mean iPad2? Although the naming is confusing (nonsense), I bought an iPad2 about 10 years ago, and it doesn't even have compatible bluetooth.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎04-10-2019 17:39

In response to JohnnyRow

‎04-10-2019 17:39

Hi, haven’t tried your suggestion. Don’t even know how to do it lol

Oops, meant iPad 5th Generation lol

Much thanks
--
Candise Arima
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‎04-26-2019 21:07

‎04-26-2019 21:07

It just happened to mine.... did yours eventually come back?

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‎04-26-2019 21:14

In response to Bobzy

‎04-26-2019 21:14

I'm confused about what is trying to be  done on iPod vs iPhone, and in what order.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎04-27-2019 04:26

In response to Bobzy

‎04-27-2019 04:26

Yes, I kept doing what was suggested

--
Candise Arima
Life is not about finding yourself
Life is about creating yourself
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