help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Friends not showing on account

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-22-2019 00:50 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

‎10-22-2019 00:50 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

Why have all my friends been wiped off?

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎10-23-2019 07:55

‎10-23-2019 07:55

@Chillboy Welcome to the Fitbit Community! It's great to have you here!

 

Let me help you with your Friends not showing on your account. Where are you viewing this information. Could you share a screenshot what you are seeing? If you are on the app try logging out from the app, restart your phone and log back in. If you are using a web browser try clearing cache and cookies, also try using a different web browser like Firefox or Chrome.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes