help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Friends tile says Fitbit is more fun with friends

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-05-2020 17:10 - last edited on ‎09-22-2020 15:05 by Fitbit Moderator

‎02-05-2020 17:10 - last edited on ‎09-22-2020 15:05 by Fitbit Moderator

I have 13 active friends and they have been on my tile for years.  Now they are gone but I show them as still active.  My daughter is one and I know she did not unfriend me.

 

Anyone know what happened or how I can fix it?

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎02-05-2020 18:18

‎02-05-2020 18:18

When you say "on your tile", do you mean  in the app?  If so which app - phone fitbit.com dashboard, Windows 10 app?

If you mean on the fitbit.com dashboard, friends used to show on the main display; now you have to click the "Friends" tile to see them.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎02-06-2020 06:23

In response to JohnnyRow

‎02-06-2020 06:23

Thank you due to disabilities I primarily use the website.  Wish they would reword it made me think I did something to disconnect my friends.

Best Answer
0 Votes