Hello @Kodajane
Restart your Charge 4 in order to remove that message…you will not lose any of your data doing a restart.
- Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
- Clip the other end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port.
- Make sure the button on your tracker is aligned with the button opening on the charging cable. You’ll know the connection is secure when the tracker vibrates and you see a battery icon on your tracker’s display.
- Press and hold the button to restart your tracker for 8 seconds. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.
- Disconnect your tracker from the charging cable.
😃 I hope this provides you with an answer. Please come back let me know how it goes.
