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GPS takes forever to connect Charge 4

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‎10-31-2022 05:39 - last edited on ‎05-03-2023 04:11 by Fitbit Moderator

‎10-31-2022 05:39 - last edited on ‎05-03-2023 04:11 by Fitbit Moderator

Takes 10 minutes to connect GPS (without phone). Happens 2/5 times probability.

Disclaimer: I am on an open area. Park. With small short trees along the side, perfect clear view of the sky at all times. Anything clearer than this I would have to be in the Sahara desert instead.

i do sync my phone just before leaving. 

GPS disconnects halfway through the run. Irritating as fk


Tell me I’m not the only one experiencing this

 

 

Moderator Edit: Formatting 

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‎11-16-2022 14:22

‎11-16-2022 14:22

Hi there @hawaiianpizza7, it's good to have you in the Community.

 

I appreciate you shared your experience with the Community. 

 

Environmental factors including tall buildings, dense forest, steep hills, and thick cloud cover can interfere with your tracker's ability to connect to GPS satellites. If your tracker is searching for a GPS signal during an exercise, you’ll see “ connecting” appear at the top of the screen. If Charge 4 can't connect to a GPS satellite, the tracker stops trying to connect until the next time you start a GPS exercise. For best results, wait for Charge 4 to find the signal before you start your workout.

 

Also check this article, How do I use GPS on my Fitbit device?.

 

Have a good one.

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‎11-16-2022 14:22

‎11-16-2022 14:22

Hi there @hawaiianpizza7, it's good to have you in the Community.

 

I appreciate you shared your experience with the Community. 

 

Environmental factors including tall buildings, dense forest, steep hills, and thick cloud cover can interfere with your tracker's ability to connect to GPS satellites. If your tracker is searching for a GPS signal during an exercise, you’ll see “ connecting” appear at the top of the screen. If Charge 4 can't connect to a GPS satellite, the tracker stops trying to connect until the next time you start a GPS exercise. For best results, wait for Charge 4 to find the signal before you start your workout.

 

Also check this article, How do I use GPS on my Fitbit device?.

 

Have a good one.

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