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Galaxy 8 not sending notifications to my Charge 2

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‎02-27-2019 14:50 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎02-27-2019 14:50 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

Samsung Galaxy 8 not sending text or call notifications to my Charge 2 all of a sudden.  I have uninstalled and reinstalled my Fitbit app, but still nothing.  My notifications are turned on,  but I only get the reminder to move at 10 min before the hour.

 

Moderator edit: Updated subject for clarity.

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‎02-28-2019 09:33

‎02-28-2019 09:33

@D.Groves Welcome! It's nice to have you on board! Sorry to hear that your Charge 2 isn't getting notifications from your phone. You can try going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. After this try syncing them. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. You can find additional instructions here.

 

Let me know how it goes.

Alvaro | Community Moderator

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