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Getting Charge 4 to respond to Bluetooth

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‎03-17-2022 11:16 - last edited on ‎12-14-2022 14:42 by Fitbit Moderator

‎03-17-2022 11:16 - last edited on ‎12-14-2022 14:42 by Fitbit Moderator

None of my devices that have Bluetooth are picking up the Charge 4.

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‎03-17-2022 18:49

‎03-17-2022 18:49

@Scruffybsu Nice to see you here. Thank you for your message.

 

Please keep in mind that the connection between a mobile device and aa Fitbit is managed over the Fitbit app and not the Bluetooth menu on the mobile device.

Please check that the energy saving mode and the do not disturb option (mute) are switched off on the mobile phone

IMPORTANT please leave the Fitbit app running in the background.

Also, make sure that no other Bluetooth device is connected to the cell phone or nearby for better results. (headphones, keyboards, etc.)

 

You can look up these and other tips here.

 

See you around. 

 

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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