02-08-2017
13:39
- last edited on
09-06-2020
20:15
by
MatthewFitbit
02-08-2017
13:39
- last edited on
09-06-2020
20:15
by
MatthewFitbit
I reset setup my goal today. Now the goal start date is today and while I can see where to make the change back to my original start date, all dates other than today are greyed out. The "wheel" will spin but always rolls back to today as if there is no information prior to today.
My history is all there, but it won't let me reset it. I've followed all of the instructions numerous times but nothing works. Logged out of Fitbit on PC, restarted my iPhone.
Please fix this.
Answered! Go to the Best Answer.
02-09-2017 10:41
02-09-2017 10:41
Hello @mmf04, it's great to see that you've visited the Fitbit Community!
Could you please explain a little bit more about your question? If you're talking about the weight goal start date, please check the awesome instructions my friend @SolangeE posted to edit this information from your Fitbit.com Dashboard.
I'll be waiting your reply.
What's for breakfast?Check others recipes and share yours!
02-09-2017 10:41
02-09-2017 10:41
Hello @mmf04, it's great to see that you've visited the Fitbit Community!
Could you please explain a little bit more about your question? If you're talking about the weight goal start date, please check the awesome instructions my friend @SolangeE posted to edit this information from your Fitbit.com Dashboard.
I'll be waiting your reply.
What's for breakfast?Check others recipes and share yours!
02-13-2017 10:50 - edited 02-13-2017 10:51
02-13-2017 10:50 - edited 02-13-2017 10:51
Thank you, that did allow me to change the starting date. Yeah!!
FitBit does still have a issue with the app, they need to address that as well.
02-18-2017 07:52
02-18-2017 07:52
I am having the same problem. Any help on changing the start date retroactively (and keeping it saved) would be appreciated!
07-24-2017 05:54
07-24-2017 05:54
Thank goodness I finally found this! I was tearing my hair out.
I'd like to suggest that somebody go through and archive the many, MANY duplicates of this question (some of them 3+ years old). It took me a good 20 minutes to finally find this one, and it was the 8th link down in the Google search results.
Thanks for the help!
07-28-2017 08:59
07-28-2017 08:59
Hey @Jessypants, welcome to the Fitbit forums. I'm glad to know that you were able to find the solution for your questions, I also want to thank you for your suggestion, this is actually a good idea! I'll pass this feedback to the rest of the team. Have you checked our Discussions board? There you can share your story, find some fitness tips, recipes and more, give it a look!
See you around!
What's for breakfast?Check others recipes and share yours!
11-19-2019 00:19
11-19-2019 00:19
Hi, I am facing the same issue and not able to access the link provided. Can you give me the instructions to change starte date in iOS app. I see the date picker but it does not get saved.