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HR in Exercise window of app

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‎02-27-2020 16:44 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎02-27-2020 16:44 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

When adding exercise on the app, there is no heart rate or calories burned data. However, when exercising my tracker is accurately tracking the heart rate and it can be seen in the HR window of the app. 

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‎02-29-2020 09:43

‎02-29-2020 09:43

Mine too. The time on the exercise tracking tab on the app seems to be off by 6 hrs, which is why it won’t show HR, calories, or steps during my logged activity. . But all other tracking tabs have the correct time, ie steps, sleep, HR and are showing my results properly. 

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‎02-29-2020 15:55

In response to FitAmmi

‎02-29-2020 15:55

The time shift is a known issue that hopefully will be fixed soon. 

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