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Half of my Charge 3 screen is not working

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‎01-05-2021 19:18

‎01-05-2021 19:18

For 2 weeks, I have noticed that half of my screen (upper part of the screen) is not working anymore. This started after i completed charging my charge 3 to 100%

 

I have restarted my tracker, and this did not help. I have charged my fitbit again, it did not help. I have changed the brightness, but this only affects the lower part of the screen.

 

The top part remains darkened/dimmed and is almost impossible to read

 

How do i fix this??

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‎01-06-2021 00:30

‎01-06-2021 00:30

Fitbit's advice for those having this problem is at Check here for help with Charge 3 screen issues - Fitbit Community

 

Having already tried a restart, the next step is to contact customer support. They can check your warranty status and advise on your options.

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