04-22-2019
06:57
- last edited on
09-08-2020
16:26
by
MatthewFitbit
04-22-2019
06:57
- last edited on
09-08-2020
16:26
by
MatthewFitbit
I had multiple issues that seemed to start just after my year warranty ran out and just after the new Charge 3 came out: Heart Rate intermittently stops functioning; there have been blank gaps that appear in my sleep cycle that make me have to delete two sleep cycles and join them back together to get all my hours of sleep to show up; hourly activity fails to register even when I know I have gotten more than 600 steps during the hour; difficulty getting it to sync after multiple tries....Anyone one else having struggles with multiple issues?
04-22-2019 08:40
04-22-2019 08:40
Fitbit has not stopped providing support. If you contact support they will try and help you with an issue, but if you are out of warranty they will not provide a replacement.