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Have a damaged Charge 3 and can't get support

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‎10-06-2020 11:17 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

‎10-06-2020 11:17 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

I have a damaged charge 3. I have no twitter. Phone to the USA is much to expensive from The Netherlands. Why is the chatroom to get support ALWAYS full? I can't get any support now. Please can someone tell me what to do?

 

 

Moderator Edit: Clarified subject

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‎10-07-2020 07:34

‎10-07-2020 07:34

@Lintim Welcome to the Fitbit Community! It's great to have you here!

 

Sorry to hear that you haven't been able to contact our Support team. I noticed that you already have a ticket with our Support team so please work with them to find a solution.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎10-07-2020 07:34

‎10-07-2020 07:34

@Lintim Welcome to the Fitbit Community! It's great to have you here!

 

Sorry to hear that you haven't been able to contact our Support team. I noticed that you already have a ticket with our Support team so please work with them to find a solution.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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