help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Heart Rate not registering on Fitbit Charge 3 App

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-10-2020 14:59 - last edited on ‎09-16-2020 08:40 by Fitbit Moderator

‎07-10-2020 14:59 - last edited on ‎09-16-2020 08:40 by Fitbit Moderator

I have had my Charge 2, then now my Charge 3 for a long time. However, all of a sudden, on my App (iPhone X) there is no All day sync, which is fine but I keep reinstalling, shutting down, doing all of the obvious things that we all do from time to time to resolve these issues BUT even though the heart rate is definitely working on my tracker. My current heart rate is not registering on my app. It registers for a little while then stops. This is very annoying. I am currently trialling the Premium Fitbit BUt if I am going to continue these inconvenient issues, I definitely will not be continuing with it.

Regards,

ABitFit Chris

Best Answer
Labels:
0 Votes
0 REPLIES 0