06-25-2019
00:41
- last edited on
09-08-2020
15:06
by
MatthewFitbit
06-25-2019
00:41
- last edited on
09-08-2020
15:06
by
MatthewFitbit
For couple of weeks now heart rate doesn’t show on the main page,it does record it but it used to show on the front page. Now for last couple of days the sleep stages also now don’t record as they did
06-26-2019
06:50
- last edited on
03-21-2025
11:55
by
MarreFitbit
06-26-2019
06:50
- last edited on
03-21-2025
11:55
by
MarreFitbit
@SusanHammond Welcome to the Fitbit Community! It's great to have you here!
Let me help you with your heart rate and sleep stages. I would like to clarify that heart rate information is needed for sleep stages. You might not get sleep stages for the following reasons:
For the heart rate reading I suggest you clean the back of your device with cotton and rubbing alcohol and restart it. Turn the heart rate off, save and sync then turn it on save and sync again. Also check these tips to improve the heart rate reading on your device.
Let me know how it goes.
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