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Heart rate information in app is frozen

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‎05-09-2020 10:59 - last edited on ‎09-17-2020 09:35 by Fitbit Moderator

‎05-09-2020 10:59 - last edited on ‎09-17-2020 09:35 by Fitbit Moderator

Hello Community. I have a Galaxy S8 and the heart rate on the app has been frozen for a few days. Working fine before. The Fitbit itself works OK.. just the resting bpm on app is frozen.

 

 

Moderator Edit: Clarified subject

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‎08-07-2020 07:18 - last edited on ‎05-13-2025 04:20 by Fitbit Moderator

‎08-07-2020 07:18 - last edited on ‎05-13-2025 04:20 by Fitbit Moderator

It's great to see you around, @Jazzyb1963.

I would like to know if you keep having problems with the Fitbit app and your heart rate information? Is your Fitbit app updated?.

I hope to hear from you soon.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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