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Heart rate looks too high on Charge 2

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‎08-27-2019 10:14 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

‎08-27-2019 10:14 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

Is it possible that my heart rate is incorrect on my Charge 2?  It appears to be too high compated to the machines at my gym.  Sometimes not even close!

 

 

Moderator edit: updated subject for clarity and format

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‎08-28-2019 09:15 - last edited on ‎12-25-2024 10:29 by Fitbit Moderator

‎08-28-2019 09:15 - last edited on ‎12-25-2024 10:29 by Fitbit Moderator

@Bruno67Chimp71 Welcome! Thanks for being part of our Community! 

Let me help you with your heart rate measurement on your Charge 2. I suggest you clean the back of your device with cotton and rubbing alcohol and restart it. Turn the heart rate off, save and sync then turn it on save and sync again. Also check these tips to improve the heart rate reading on your device. 

Let me know how it goes.

Alvaro | Community Moderator

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