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Heart rate measure on charge 2 doesnt work during spin class

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‎01-13-2019 07:10 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎01-13-2019 07:10 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

Ive has my charge 2 for a while but get really frustrated during spin classes as the HR monitor tells me im barely above resting or just drops off or stops measuring  when im working at my max. Its ok for steps and low level training but very disappointing when im trying to push myself. 

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2 REPLIES 2

‎01-15-2019 05:20

‎01-15-2019 05:20

@Syrahk Welcome to the Fitbit Community! It's great to have you here! Sorry to hear that your heart rate isn't being read correctly during your spinning class. Make sure there isn't too much sweat on your wrist that may obstruct the reading. A simple sport wristband should help easily remove the sweat while you are exercising. Clean the back of the tracker with cotton and rubbing alcohol and restart it. Also check these tips to improve the heart rate reading.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎01-19-2019 06:17

In response to AlvaroFitbit

‎01-19-2019 06:17

Hi...i tried all the things you suggested but the HR readings are so
erratic...in spin they are unreadable or just very low and then when im out
walking they say my heart rate is at max. I have used a chest strap to
compare and not only are the HR different the calories burned are
completely different...looks like outside of spin the calorie count is way
too high which means ive been generally burning off less than i thought and
might explain my weight gain...this is really disappointing as i read the
fitbit sensor was less accurate than some other devices but not this far
out.

Syrah
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