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Heart rate not showing on app

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‎07-16-2020 00:48 - last edited on ‎09-15-2020 16:44 by Fitbit Moderator

‎07-16-2020 00:48 - last edited on ‎09-15-2020 16:44 by Fitbit Moderator

For a week or so now my Charge 3 is showing my current heart rate, but the app isn’t. It always used to. I have tried re-pairing my phone several times and it comes back initially, but then goes again. 

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‎07-20-2020 02:04

‎07-20-2020 02:04

Could it be that it’s because the ‘sync all day’ option has been removed from the app?

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