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Heart rate sensors not working

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‎05-23-2020 02:43 - last edited on ‎09-08-2020 09:40 by Fitbit Moderator

‎05-23-2020 02:43 - last edited on ‎09-08-2020 09:40 by Fitbit Moderator

The heart rate monitor has stopped working everything else works can any one help 

 

Moderator Edit: Clarified subject

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‎05-26-2020 15:57

‎05-26-2020 15:57

Hi @RobP100, welcome to the Community Forums! Sorry for the delay in responding your post.

 

Thanks for bringing this to our attention. If you haven't already done so, I recommend you to check our help article: Why don't I see my heart rate on my Fitbit device? and let me know how it goes. Such information was really helpful for other users that were experiencing the same uncommon behavior.

 

Looking forward to your reply, let me know if you have any additional questions.

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