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Heart rate zones not been working for ages

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‎12-08-2024 12:08

‎12-08-2024 12:08

Screenshot_20241208_200327.jpg

 Is anyone else's working?

My device is Charge 2, app v 4.30.

It's not been working since the flurry of updates earlier in the year, just shows 0 for everything despite me doing exercise which takes me into vigourous/peak most days. 

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21 REPLIES 21

‎03-18-2025 05:48

In response to joggerj

‎03-18-2025 05:48

@joggerj   I am using the terminology from Fitbit's Legacy Device Help article.  You will have to wait and see if Fitbit fixes that bug for you.

This app update affected older records, too.  I reviewed some of my older exercise records for a different reason.  My records from my Charge HR, Charge 2, Ionic, and original Versa are all 100% light now.  These all gave active minutes, not active zone minutes.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎03-20-2025 23:07 - last edited on ‎04-10-2025 17:23 by Fitbit Moderator

In response to Anya68

‎03-20-2025 23:07 - last edited on ‎04-10-2025 17:23 by Fitbit Moderator

You're lucky to get that as most of us who are complaining, don't.

TfromP

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ManuFitbit_0-1744331001725.jpeg

Hello people, I have made an interesting discovery: if you go into the workout section of your fitbit app, and select the individual day's activity, then select each one e.g. 'walk'  the heartrate zone times will get displayed as expected. For some unknown reason we cannot see these zones displayed in the home screen. Happy now...

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