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Heart rate zones not been working for ages

‎12-08-2024 12:08

‎12-08-2024 12:08

Screenshot_20241208_200327.jpg

 Is anyone else's working?

My device is Charge 2, app v 4.30.

It's not been working since the flurry of updates earlier in the year, just shows 0 for everything despite me doing exercise which takes me into vigourous/peak most days. 

Best Answer
20 REPLIES 20

‎03-18-2025 05:48

In response to joggerj

‎03-18-2025 05:48

@joggerj   I am using the terminology from Fitbit's Legacy Device Help article.  You will have to wait and see if Fitbit fixes that bug for you.

This app update affected older records, too.  I reviewed some of my older exercise records for a different reason.  My records from my Charge HR, Charge 2, Ionic, and original Versa are all 100% light now.  These all gave active minutes, not active zone minutes.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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