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Hourly activity goal graph isn't updating

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‎04-26-2020 07:56 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

‎04-26-2020 07:56 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

Charge 3 show 12 of 12 hrs with  250+ steps but syncs only 11 hrs and no BOOM! Happened 3 times at least so far. I am getting replacement for lost pixels on screen.

 

 

Moderator Edit: Clarified subject

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‎06-21-2020 06:27

‎06-21-2020 06:27

It's great to see you here, @O-Pah.

 

Thanks for letting us know about the issue you are experiencing with your hourly activity goal graph. We are aware of the problem and are working to resolve it as quickly as possible, sorry for any inconvenience it's caused and appreciate your patience and look forward to getting you back on track.

 

Please let me know if there's anything I may do to assist you in the meantime.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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