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Hourly activity time changed after daylight saving on Charge 2

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With time change my charge2 Fitbit has my hourly activity now set to 6 am to 2 pm. I have always had it from 9-5. It won’t allow me to change it back

 

 

Moderator edit: edited title to clarity

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26 REPLIES 26

Glad to help and glad everything worked out for you 🙂

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Sure, no problem 🙂 Good luck!

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Hello, everyone and @Littlesrule Welcome to the Fitbit Community!

I understand  this situation about the hourly activity after the daylight saving. Our team is currently working on it and hope to have a news soon. Be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.

I am sorry for any trouble. I appreciate your patience and look forward to getting you back on track. Thanks for understanding.

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As promised, I checked my wrist Fitbit today, and - thankfully - your instructions were perfect.  At the moment, everything seems to be working correctly.  So, thanks again for your guidance.  It is a relief to have everything dong what it is "supposed to do"!  I'm not sure about this Vote thing, but you certainly deserve my votes!

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Aw, thanks, that’s very kind 🙂 Happy to help and glad it’s resolved! 

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Hello, @VickK Thank you for sending the suggested steps to solve this situation, since this has helped and will help other users with the same situation.

@BonnieBal I am glad the instructions provided worked for you!

I hope you guys have a good one!

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Hi CrisVillaFitbit, sure, no problem! Thank you for posting yesterday that your team is working on the issue. I’m sure everyone here experiencing problems appreciated the feedback. 

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