11-05-2023
06:08
- last edited on
11-07-2023
08:07
by
CrisVillaFitbit
11-05-2023
06:08
- last edited on
11-07-2023
08:07
by
CrisVillaFitbit
With time change my charge2 Fitbit has my hourly activity now set to 6 am to 2 pm. I have always had it from 9-5. It won’t allow me to change it back
Moderator edit: edited title to clarity
Answered! Go to the Best Answer.
11-06-2023 18:49
11-06-2023 18:49
Glad to help and glad everything worked out for you 🙂
11-06-2023 18:50
11-06-2023 18:50
Sure, no problem 🙂 Good luck!
11-07-2023 08:06
11-07-2023 08:06
Hello, everyone and @Littlesrule Welcome to the Fitbit Community!
I understand this situation about the hourly activity after the daylight saving. Our team is currently working on it and hope to have a news soon. Be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.
I am sorry for any trouble. I appreciate your patience and look forward to getting you back on track. Thanks for understanding.
11-07-2023 15:35
11-07-2023 15:35
As promised, I checked my wrist Fitbit today, and - thankfully - your instructions were perfect. At the moment, everything seems to be working correctly. So, thanks again for your guidance. It is a relief to have everything dong what it is "supposed to do"! I'm not sure about this Vote thing, but you certainly deserve my votes!
11-07-2023 16:07
11-07-2023 16:07
Aw, thanks, that’s very kind 🙂 Happy to help and glad it’s resolved!
11-08-2023 07:18
11-08-2023 07:18
Hello, @VickK Thank you for sending the suggested steps to solve this situation, since this has helped and will help other users with the same situation.
@BonnieBal I am glad the instructions provided worked for you!
I hope you guys have a good one!
11-08-2023 09:26
11-08-2023 09:26
Hi CrisVillaFitbit, sure, no problem! Thank you for posting yesterday that your team is working on the issue. I’m sure everyone here experiencing problems appreciated the feedback.