help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Hourly steps is now gone on my Charge 3

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-15-2020 06:48 - last edited on ‎09-17-2020 08:56 by Fitbit Moderator

‎05-15-2020 06:48 - last edited on ‎09-17-2020 08:56 by Fitbit Moderator

Hello,

 

It used to tell me how I was doing on my hourly activity (X of 250) on my fitbit. Then today it's gone and I have to sync to my phone to see how I'm doing. And the phone doesn't give me a count, just tells me when I've reached the 250.

 

Seems like a simple fix but I can't find it. Any help would be appreciated.

 

Thanks,

Best Answer
Labels:
2 REPLIES 2

‎05-16-2020 08:48

‎05-16-2020 08:48

I have tried all the lists of things we are told to do and even deleted the Fitbit off my device and added it again.  Still not working. Very challenging to not miss your hour by a couple of steps.

Best Answer
0 Votes

‎05-17-2020 05:26

‎05-17-2020 05:26

This has been resolved. Thanks.

Best Answer
0 Votes