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How can I contact Fitbit customer support without a twitter account?

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‎10-02-2021 04:00 - last edited on ‎12-14-2022 16:06 by Fitbit Moderator

‎10-02-2021 04:00 - last edited on ‎12-14-2022 16:06 by Fitbit Moderator

How can I contact customer support without a twitter account?

 

Moderator Edit: Clarified subject

 

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‎10-02-2021 06:42 - edited ‎10-14-2024 03:56

‎10-02-2021 06:42 - edited ‎10-14-2024 03:56

Hi there, @ArmelleLD. Welcome to the Community Forums. 

Besides twitter support, you can chat with us online or give us a call. Click here to get connected. 🙂 If you don't have these two channels available, visit the page later during the day to see if they are available in another time. Due to recent events affecting our operations, support options are limited and wait times are longer than usual.

For more information about our warranty and return policy, see fitbit.com/legal/returns-and-warranty.

Hope this helps.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎10-02-2021 06:42 - edited ‎10-14-2024 03:56

‎10-02-2021 06:42 - edited ‎10-14-2024 03:56

Hi there, @ArmelleLD. Welcome to the Community Forums. 

Besides twitter support, you can chat with us online or give us a call. Click here to get connected. 🙂 If you don't have these two channels available, visit the page later during the day to see if they are available in another time. Due to recent events affecting our operations, support options are limited and wait times are longer than usual.

For more information about our warranty and return policy, see fitbit.com/legal/returns-and-warranty.

Hope this helps.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎10-02-2021 16:12

‎10-02-2021 16:12

Try Facebook messenger.

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‎12-10-2022 14:19

In response to MarreFitbit

‎12-10-2022 14:19

Hi Maria

I live in a totally different time zone (K+10/L+11) and now that Musk has shifted the direction of Twitter I have disengaged from that platform. What other contact options are there? Thanks.

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